1. Introduction
At Teachers Kenya Hub, we are committed to safeguarding the privacy of our users—teachers, students, parents, and education stakeholders. This Privacy Policy explains how we collect, use, and protect your information when you visit or interact with our website, Teachers Kenya Hub. By accessing or using our platform, you agree to the practices described in this policy.
2. Information We Collect
We collect both personal and non-personal information to provide a tailored and secure experience for our users. This information helps us deliver relevant educational resources, improve our services, and ensure platform security.
3. Personal Information
“Personal Information” refers to any data that identifies you as an individual. This may include:
- Full name
- Email address
- Phone number
- Billing or payment details (for premium resources)
- School name and teaching level (optional)
- Account login credentials
- Any information you submit via contact forms, subscriptions, or account registration
We only collect personal information when you voluntarily provide it, and we use it solely for the purposes outlined in this policy.
4. Non-Personal Information
“Non-Personal Information” refers to data that does not identify you personally. We may collect such information automatically through the use of cookies, analytics tools, or tracking technologies. This may include:
- Browser type and version
- Device type and operating system
- IP address (anonymised)
- Geographic location (city or region)
- Pages visited and duration of visits
- Referring websites
This information helps us understand how users interact with Teachers Kenya Hub so we can improve usability and content relevance.
5. How We Use Your Information
We use the collected information to:
- Provide access to CBE resources and features
- Process subscriptions, purchases, and user registrations
- Communicate updates, newsletters, and announcements
- Respond to user queries, support requests, or feedback
- Monitor and analyse website usage to improve performance
- Enforce our Terms and Conditions and protect our users
- Customise content and user experience based on preferences
We do not sell or rent your data to third parties.
6. Sharing and Disclosure of Information
We value your trust and only share your information under specific circumstances:
- With service providers and partners who help us operate the website (e.g., payment processors, hosting services), and only under strict confidentiality agreements.
- When required by law or to respond to legal processes (e.g., court orders or legal investigations).
- To protect the rights, property, or safety of TeachersKE, our users, or the public.
- Your information may be transferred as part of the assets in the event of a business transfer, merger, or acquisition.
We do not sell your personal information to third parties.
7. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience, understand user behavior, and improve our services. Cookies help us:
- Keep you logged in
- Save your preferences
- Analyse traffic and usage patterns
You can manage or disable cookies through your browser settings. Please note that disabling cookies may limit some functionalities of our website.
8. Data Security
We take appropriate technical and organisational measures to safeguard your data from unauthorised access, misuse, loss, or alteration. These include:
- Secure servers and encrypted data transmissions
- Regular website and plugin updates
- Access control for administrative accounts
- Monitoring and audits for suspicious activity
While we strive to protect your data, no method of transmission over the internet is 100% secure.
9. Your Rights and Choices
You have the right to:
- Access, update, or delete your personal information
- Withdraw consent at any time (where applicable)
- Request information about how your data is processed
- Opt out of newsletters or promotional emails
To exercise any of these rights, contact us via our contact page or email provided at the bottom of this policy.
10. Third-Party Services
Our website may include links to external websites or use third-party tools (e.g., payment gateways, analytics providers, and content embeds). These services may collect data independently of TeachersKE and are governed by their privacy policies.
We recommend reviewing their policies before engaging with any third-party content or services.
11. Children’s Privacy
TeachersKE is intended for teachers and learners under parental or guardian supervision. We do not knowingly collect personal information from children under the age of 13 without verified parental consent. If you believe your child has provided us with personal information without your permission, please contact us immediately so we can remove it.
12. Data Retention
We retain personal data only as long as necessary for the purposes set out in this policy, including compliance with legal obligations, dispute resolution, and enforcement of agreements. When data is no longer needed, we securely delete or anonymise it.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in legal requirements, our services, or user feedback. When we make significant changes, we will post a notice on our website or notify you directly if applicable. Continued use of the website after changes indicates your acceptance of the revised policy.
14. Governing Law
This Privacy Policy is governed by the laws of Kenya. Any disputes arising from this policy will be handled by the applicable legal provisions within the jurisdiction of Kenya.
15. Ezoic Services
This website uses the services of Ezoic Inc. (“Ezoic”), including to manage third-party interest-based advertising. Ezoic may employ a variety of technologies on this website, including tools to serve content, display advertisements and enable advertising to visitors of this website, which may utilise first and third-party cookies.
A cookie is a small text file sent to your device by a web server that enables the website to remember information about your browsing activity. First-party cookies are created by the site you are visiting, while third-party cookies are set by domains other than the one you’re visiting. Ezoic and our partners may place third-party cookies, tags, beacons, pixels, and similar technologies to monitor interactions with advertisements and optimise ad targeting. Please note that disabling cookies may limit access to certain content and features on the website, and rejecting cookies does not eliminate advertisements but will result in non-personalised advertising. You can find more information about cookies and how to manage them here.
The following information may be collected, used, and stored in a cookie when serving personalised ads:
- IP address
- Operating system type and version
- Device type
- Language preferences
- Web browser type
- Email (in a hashed or encrypted form)
Ezoic and its partners may use this data in combination with information that has been independently collected to deliver targeted advertisements across various platforms and websites. Ezoic’s partners may also gather additional data, such as unique IDs, advertising IDs, geolocation data, usage data, device information, traffic data, referral sources, and interactions between users and websites or advertisements, to create audience segments for targeted advertising across different devices, browsers, and apps. You can find more information about interest-based advertising and how to manage them here.
You can view Ezoic’s privacy policy here, or for additional information about Ezoic’s advertising and other partners, you can view Ezoic’s advertising partners here.
16. Contact Us
If you have any questions, requests, or concerns regarding this Privacy Policy or your data, you can reach us through:
Email: ek.oc.eksrehcaet@nimda
For any queries, contact us here.
We aim to respond to all inquiries within a reasonable timeframe.