How to Download Your Online TSC Payslip on T-Pay

Every month, teachers across Kenya depend on their online TSC payslip to confirm salary payments, deductions, and other financial details. In the past, this process was manual, with teachers waiting for printed payslips or visiting county offices to obtain them. Today, through the Teachers Service Commission (TSC) TPAY portal, teachers can easily access their payslips online at any time and from anywhere.

The online TSC payslip system is more than just a salary slip. It provides transparency by breaking down statutory deductions like PAYE, SHA, NSSF, and HELB, as well as union dues, SACCO savings, and personal loan repayments. With a few clicks, teachers can also download official salary statements — a critical requirement for bank loans, mortgages, or financial planning.

This guide offers a step-by-step walkthrough of everything you need to know about the online TSC payslip portal (TPAY), including:

1. How to register for the portal as a new user.
2. Step-by-step login instructions and password reset help.
3. How to download and interpret your payslip.
4. Common challenges and quick solutions.
5. Why the online TSC payslip is essential for modern teachers.

By the end, you’ll be confident in using the TPAY system and linking it with other important TSC online services such as teacher transfers, promotions, and appraisals.

What Is the Online TSC Payslip (TPAY)?

The Online TSC Payslip (TPAY) is a secure digital platform provided by the Teachers Service Commission (TSC) that enables teachers in Kenya to access their monthly salary statements and tax documents directly from the internet. It is part of the wider TSC online services, which also include teacher registration, transfers, promotions, and appraisal systems.

Purpose and Key Features

• Access to Payslips and P9 Forms: Teachers can log in to the TPAY portal to view their current payslip, check historical records, and download P9 forms for annual tax returns.
• Enhanced Security: To protect sensitive payroll data, the portal requires account verification through registered mobile numbers, OTP codes, and verified email addresses. Teachers must also upload a clear passport photo to complete their profile.
• Accurate User Records: Teachers must ensure that personal details such as TSC number, ID, mobile phone, and email are correct in order to access all portal functions without interruption.

Benefits of Using TPAY

• Convenience: Teachers no longer need to wait for printed payslips or travel to county or sub-county offices. The portal offers 24/7 access from any location.
• Transparency: Payslips display all salary components, including gross pay and deductions such as PAYE, SHA, NSSF, HELB, and SACCO or loan repayments. This makes it easy for teachers to track their financial records.
• Financial Support: Since banks and lenders often require certified payslips, the online system makes it faster and easier for teachers to apply for loans, mortgages, or other financial services.

Tip: Before starting the process, prepare digital copies (scanned PDFs or photos) of your documents for easy upload.

TSC Payslip Login Guide (TPAY Portal)

The Online TSC Payslip system is a digital platform that allows teachers and secretariat staff to view their payslips and personal details securely. Follow the steps below to register, log in, and use the system effectively.

Step 1: Access the TSC Website

• Go to the Teachers Service Commission official website: www.tsc.go.ke
• Under the Online Services menu, click on Online Payslips.
  

Step 2: Username and Password Window

You will be directed to the login page, showing fields for username and password.

• Only teachers or secretariat staff who have registered and activated their accounts can log in at this stage.

Step 3: First-Time Registration

For new users, click on “Registration / Activate Account.”

• The registration form will appear.
• To complete this form, you will need details from your payslip.
  ⚠️ Note: Providing false information will lead to immediate de-registration from the system.
  

Step 4: Login After Successful Registration

Once registration is complete:

1. Enter your TSC Number (username).
2. Input the password you created.
3. Click “Login.

Step 5: Dashboard Navigation

After login, you will be redirected to the TPAY dashboard (home page). Key features include:

• View Payslip: Click here to see your online payslips for the current or past months.
• View Your Details: Check your personal information and employment status.
• Change Your Password: Update your password at any time for security.
  

Step 6: Password Reset

If you forget your password:

• On the T-PAY Login Page, click “Forgot Password.”
• Fill in the reset form and follow the instructions.
• A reset code or link will be sent to your registered email or phone
  

Step 7: Mobile Access

The service is also available on mobile devices.

• Open the TSC website on your phone.
• From the menu, select Online Payslips.
• Log in using your TSC Number and password.

Step 8: Security Reminder

Your password security is your personal responsibility.

• Do not share your password.
• Always log out after finishing, especially when using a shared computer or phone.
• If your account is compromised, report immediately to TSC for assistance.

How to Download & Read Your Online TSC Payslip

Once you are logged into the TPAY portal, downloading your payslip is quick and straightforward. The system allows you to access both current and previous payslips in digital format.

Step 1: Access the Payslip Section

• On the TPAY dashboard, locate the “View Payslip” option.

Step 2: Choose a Month

• Select the specific month you want to download.
• The payslip will open on your screen, showing salary details and deductions.

Step 3: Download or Print

• Use the “Download” option to save the payslip as a PDF on your device.
• You can also print it directly if you need a hard copy for the bank or official use.
  

How to Read Your TSC Payslip

An online TSC payslip contains several key sections. Understanding each one helps you monitor your income and deductions accurately.

1. Personal Details

• Includes your name, TSC number, station, and employment status.

2. Earnings (Gross Salary)

• Basic salary based on your job group.
• Allowances such as house allowance, commuter allowance, responsibility allowance, or hardship allowance (if applicable).

3. Statutory Deductions

• PAYE (Pay As You Earn tax) – mandatory income tax.
• SHA (Social Health Authority) – medical insurance contribution.
• NSSF (National Social Security Fund) – pension savings.

4. Other Deductions

• Loan repayments (e.g., HELB, bank loans, SACCO).
• Union dues or welfare deductions.
• Sacco contributions and insurance premiums (if subscribed).

5. Net Salary

• The final amount paid into your account after all deductions

Common Issues with Online TSC Payslips & Solutions

While the online TSC payslip system (TPAY) has made salary access easier, teachers sometimes face challenges when trying to log in or download payslips. Below are the most common issues and how to solve them.

1. Login Errors

Problem: Incorrect TSC Number or password prevents access.
Solution:

• Double-check that you are using your TSC Number as the username.
• If you can’t remember your password, click “Forgot Password” and reset it using your registered email or phone number.
• Make sure your profile details (email, mobile number) are updated during registration.

2. Forgotten Password

Problem: Teachers forget their login credentials.
Solution:

• Use the Forgot Password link on the login page.
• Enter your TSC Number and follow the reset steps.
• Create a new strong password and store it safely.

3. Missing Payslip for a Month

Problem: A payslip for a certain month does not appear in the system.
Solution:

• Confirm you are selecting the correct month from the dropdown menu.
• If it is still missing, report the issue through your Sub-County TSC HR office. Sometimes delays occur when payroll data has not yet been uploaded.

4. Wrong or Unexpected Deductions

Problem: Deductions appear higher or different from expected.
Solution:

• Review the deduction breakdown: statutory (PAYE, SHA, NSSF), HELB, SACCO, or union contributions.
• Compare with previous payslips to identify new or increased deductions.
• If deductions look incorrect, raise a query with your County or Sub-County TSC payroll office.

5. System Downtime or Slow Loading

Problem: Portal is unavailable or slow, especially near deadlines.
Solution:

• Try logging in during off-peak hours (early morning or late evening).
• Clear browser cache/cookies and ensure you’re using an updated browser like Chrome, Edge, or Firefox.
• If downtime persists, it may be due to TSC system maintenance — wait and try later.

Tip: Always log out after use, especially on shared devices, to avoid account compromise.

Why Using the Online TSC Payslip Matters

The shift to the online TSC payslip system (TPAY) has greatly improved how teachers in Kenya manage their financial records. Beyond just convenience, the portal brings transparency and empowerment.

1. Transparency and Accountability

Teachers can now clearly see how their salary is calculated. Every deduction — whether it is PAYE, SHA, NSSF, SACCO, HELB, or union dues — is listed. This helps eliminate confusion and ensures accountability in payroll management.

2. Convenience and Time-Saving

Gone are the days when teachers had to queue at offices or wait for printed payslips. With the TPAY system, payslips can be downloaded anytime, anywhere, using a computer or mobile phone. This saves time and allows teachers to focus on teaching and personal growth.

3. Support for Loan and Financial Applications

Banks, SACCOs, and financial institutions require official payslips before approving loans or mortgages. With TPAY, teachers can instantly download certified digital payslips, speeding up loan approvals and financial planning.

4. Career and Personal Planning

Having consistent access to salary records helps teachers plan better for their future. Whether it’s budgeting, saving, or preparing for retirement, the online payslip portal is a reliable financial management tool.

For more related digital services, check out our guide on TSC Online Services, which covers registration, transfers, promotions, and appraisals below.

To wrap it

The online TSC payslip (TPAY) system has transformed how teachers in Kenya access and manage their salary information. Instead of waiting for printed payslips or visiting TSC offices, teachers can now log in, download, and track their earnings and deductions at any time. This shift not only saves time but also promotes transparency, accountability, and financial independence.

Moving forward, every teacher should ensure that their TPAY profile is updated with the correct phone number, email, and personal details. This makes it easier to reset passwords, receive notifications, and avoid account disruptions. Teachers should also make it a habit to log in regularly, download payslips, and confirm that deductions are accurate.

Frequently Asked Questions About T-PAY and Online TSC Payslips (FAQs)